The first person claimed they came to pickup the package, that they knocked on the door and rang the bell, but no-one was home. I was sitting in my living room the whole time watching the front. No-one came. They only reason I know is that they called me from a 1-800 number.| The woman said that they would send another person to pick it up. The second person came but claimed that things were falling out the bottom. That's how they delivered it!!!