storytime A couple comes into a fine dining establishment. They’ve been hired as secret shoppers. They have a detailed list of many key points the server must hit, including being engaging and warm. The server attempts this, offering beverage recommendations, pairings and spieling the menu. They are closed off, disengaging, don’t ask any questions and stare blankly without response as she speaks. The woman doesn’t say one single word the entire meal, so the server primarily speaks to the man.