New Friday tradition ~ spend 5 minutes (or less) learning *just enough* about CX and CRM to make strategic decisions that boost profit margins in your ethical business. This week's topic is for all the ethical coaches, service providers, and freelancers who deliver AMAZING results for clients, but then struggle to get referrals: https://blog.ferncx.com/boost-referrals-with-a-smoother-client-experience/