@ubereats I just spent the better part of two hours trying to deal with your customer service. I placed a bundled order for a restaurant less than a mile away. The estimated time for delivery was 25 minutes. Nbd but 15 minutes later the latest time of arrival was changed to an hour and a half. I requested to cancel without penalty. I was told I would be charged. 1/

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2024-09-01 00:01

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Stacey Carpio
gtghawaii

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9 分鐘內	Stacey Carpio gtghawaii	@ubereats at this point it is going to be 2 hours for two fast food sandwiches and onion rings from a store less than a mile away. This is completely unacceptable. I should have been able to cancel the order. To add insult to injury the delivery driver dropped off half of the order. When I told him he did go back and pick it up but by then it was two hours from when I placed the order. The other part of the order was cold. 2/