https://www.instagram.com/flixbus?igsh=bXF5ZzMwYW9sa3hw Purchased a ticket, double charged and the bus left early without me on. Customer service is a joke! They said it’s my fault I didn’t make it on a bus that departed early. Then wtf is a schedule for? Will never ever use this service again, and will advise friends and family and acquaintances to avoid at all costs!