What's the point of calling customer service, just to get rerouted literally 3 times, just for the solution to ultimately be "we'll contact you later, hope you don't need this account right now" and NOW I get the email saying my account is frozen... Uh yah?? That's why I called??

My question is… how did you even get ahold of threads customer support? I’ve tried to submit a ticket multiple times over the last few days and it keeps giving me an error so I can’t actually submit one…