THISSSS 👏🏻 I know so many people hesitate because they ‘don’t want their process to seem automated’ but that mindset is coming from the belief that automations = bad or automations = impersonal, neither of which are true if they’re set up well + have really great email templates to implement your brand voice like @thetarynrachelle said, if I don’t receive an automated response to an inquiry I’m submitting, I’m already feeling unsure about what the actual client experience would be like!