On September the 11th 2001 I was in London out visiting a customer to go over his account we got over the niceties and down to business when I noticed on the TV behind him a plane going into a tower block, at first it was reported as a light aircraft and I thought it was in London - we both stopped what we were doing and just watched the TV dumbstruck Years later I found myself here paying my respects to those poor souls. May they all rest in peace