The 9/11 commission has recognized Betty Ong’s heroism on that day. She was the first to alert authorities about the hijacking of Flight 11, stayed on the line 23 mins leading the FAA to close airspace for 1st time in history, identified hijackers by staying vigilant in her awareness of the flight seating. Never forget this tragedy, never forget the victims, never forget the heroes, never forget to listen to your Flight Attenants, who are trained to keep you safe. 9/11 never forget