How can i fix "something went wrong. Code WV1?"

I have bank transactions problem po from gcash to my bank? Can anyone help me?😭

Please fix your system! Paano kong sobrang emergency tapos yung pera di nag shoshow up?! Please! Nakakahiya kayo masyado. Paulit ulit nalang na system error to! Di pa din nag shoshow up yung funds ko from PayPal? Are you guys really going down hill na? This is not fair for your valued customer! Walang systema! Sino Customer Service agent nyo si Gigi? Walang makausap na live agent?! What!?

Nako gcash. Tigil nio yan. Dami ko ticket sinend sa inyo para mapansin nio lang concern ko.. Nag bayad ako 4,540 via qr code. Tas bigla kayong nag error. Sabi nio dont worry your money is safe with us. Tapos nabawasan pera ko sa wallet. Na di ko alam san napunta. Ni wala din txt saken ung merchant na pinag bayaran ko. Sa transaction history ko wala din record. So san napunta ung pera ko??

Di po ko makalog in???