“RMT General Secretary Mick Lynch said “Trainline is a rip off, relies on hidden fees, deceptive ticket options, to boost shareholder profits at public’s expense.” 90% of RMT members reported that Trainline sells tickets invalid for passengers’ journeys, forcing many to pay twice or risk penalties. Passengers buy tickets through Trainline only to find them useless and requiring a new purchase” https://www.rmt.org.uk/news/trainline-accused-of-ripping-off-customers-and-deliberately/?preview=true