I don’t know cuz normally I’m the one who gets yelled at. Who are these people that yell at their doctor’s assistants? I literally got spoken to in a rude tone by a specialist’s asisstant because somehow she misplaced me on the waitlist for surgery and then made me wait a month to tell me I was going to have to get a new referral to see the doctor again to get back on the list. Thanks to her incompetence and lack of interest to help me correct her mistake, I’m set back two years and counting.