Client: cancels hair appt. Crickets* a month later books an appt. Stylist: cancels clients hair appt. 1 minute later. The client: I see my appointment was canceled.. can you tell me why? Sometimes I get frustrated which that concept. You have the right to cancel any appt. Especially if you do it before the 24hr period. I have the right to do the same if something important comes up out of my control. But what gives one the right to ask why?