One day many years ago (36 to be precise) I was walking through the mall with my four-year-old daughter. A woman was walking toward us and, truthfully, I didn’t notice her being absorbed in my own adult life. But my daughter noticed her. She said, “Mommy, that lady looks so mean.” I looked at her and noticed she did look like something was weighing heavy on her. “You should give her a smile and I bet she’ll smile back,” I suggested to the observant child. 1/2