@silhouette.inc Your team’s lack of professionalism is unacceptable & disabling mentions won’t silence me.My brand-new Cameo 5 has become defective just 4 months after purchase, and you are outright refusing to replace it or provide a solution. Your customer service team has ignored my repeated emails,showing a complete disregard for loyal customers. It’s clear your priority lies in promoting social media influencers for monetary gain rather than addressing real issues faced by paying customers