When I was 22, I was serving tables at a pizza place. My brother had died that year, and I was just existentially floating through each day. One night, during a really busy dinner shift, I looked around at my environment - everyone was SO stressed, moving at a breakneck pace, the hosts were panicking, the cooks were sweating, and the customers were annoyed because orders were taking too long. Robert, my coworker, was frantic, impatiently waiting for his pepperoni and mushroom pizza to come out.