I got this Montigo bottle for my birthday, and I went to one of their branches to get it engraved and pick up the bottom cap for the bottle. I told the salesgirl I wanted to engrave my name, but it was limited to 10 characters. My name, including the space, totaled 12 characters. Surprisingly, she gladly did it for me and said it’s on the house since it was for my birthday ❤️. Thank you, miss—you definitely made my day!