Customer cakap kucing dia marah, bad mood etc despite his cat is actually doing pretty well—selera ok, kencing berak ok, ada mood nak bermain. And this isn’t the first time, bila datang mesti macam-macam dia cakap kat team. Complain literally everything. We took complaints seriously but I won’t tolerate this kind of attitude—attitude sengaja cari salah. All this while team iyakan saja apa dia cakap until I stepped up days back. Baru lahh nak cakap baik-baik kat team ya.