I wanted to pay my Pru Life policy manually because when I got the link to update my card, it was not successful even though I got a confirmation that it was. My FA told me that it was not. But now, my policy is no longer linked to my account, and I got an error while adding it again. HAYYYYYY. What could be the reason why my policy was removed, and why am I having a hard time adding it again? I just want to pay. PruLifeUK