They like to explain so much info over the phone. Mcm la kita ni ada masa nak dgr. We wont focus as dia bercerita and our mind is thinking abt our pending works. Sometimes call masa tgh driving, mcm mana nak jot down info? Mana nak ingat semua. Bila mintak email/whatsapp ohh tu bukan policy diaorang. So how are we supposed to remember the product features?