2025-01-08 15:02
I had a client recently tell me that she was going to get another nail tech because she didn’t “know” the one that she has. Instead of grading her on her skills and customer service, she was being graded on her low extroversion and lack of openness. This is what I mean when I say that sometimes it’s not enough to simply do your job, some clients want to be entertained as well.