Fellow ETSY SELLERS and CROCHETERS, I have a question and would appreciate your input. If a buyer contacts you over a year after their purchase, asking for the pattern to be resent to their email because they've misplaced it, are we responsible for sending it again? Should I go ahead and resend the pattern, or is this something the buyer should handle themselves?

串文

2025-01-08 15:13

讚

回覆

轉發

作者

Mushyy
mushyy_1

粉絲

串文

165+

讚

回覆

轉發

24小時粉絲增長

無資料

互動率

(讚 + 回覆 + 轉發) / 粉絲數

Infinity%

回覆 (BETA)

最先回覆的內容
發文後	用戶	內容
2 小時內	Prambelina lootfluff	This depends, are they contacting you from a different Etsy account then what they purchased from originally?
一天內	Summer mountainmommaknits	As someone who has gone through this, I appreciate the designer sending me the email. I know how to access the patterns off Etsy but have been a couple times where I quite literally was unable to download it “ it wasn’t available” so i appreciated them sending me the pattern
一天內	The Knotty Handmaid knottyhandmaid	I always do. Etsy messes up downloads sometimes. Better to leave someone better off than let them struggle.
2 天內	Christina Schneider Olesen alteregocrochet	I just send it ❤️ I send a guide on how to download on Etsy without using the email, but not everyone are able to follow the steps