I found myself on the receiving end of a heart-breaking call with a colleague battling depression. As she poured her heart out in tears, I was met with an uncomfortable silence. Not because I was indifferent, but because I knew that empty words of encouragement would only fall flat. So, I did the only thing that felt right - I listened. I let her cry, vent, and release the weight of her emotions, without interrupting or judging. But now, I'm left wondering... was my silence the right response?