He was calling for support with their benefits which I was happy to offer, but here's what's SO messed up. The wife's employer (who the health plan is through) terminated the wife's employment upon receiving news of the sui*ide attempt. Yes, just before christmas. Cold and heartless doesn't begin to cover it.

If you are who you say you are you should have been able to at least mention COBRA to him. How were you able to discuss the policy or anything with him if his wife is the employee? Those PTO days should still be paid out. A lot going on here. At the end of the day, a broker’s rep does not talk to anyone but the employee. The family will be fine hopefully sooner than later.

Luigi